Home     Blog Designs     Twitter Backgrounds     Mommy Cards     Wedding     Baby     Stationery     FAQ     Contact Us     About Us      
The Process      

 

Thank you for your interest in custom invitations and stationery from Fruition Designs. We look forward to working with you for your special event. Please take a moment to read our frequently asked questions. If you have further questions, please feel free to contact us.

 

 

Q: Do you have a catalog?

A: Our website acts as our catalog. We are always updating and adding items to our inventory and therefore, it would be impossible to keep a catalog current.

Q: How do I make a payment?

A:  Payment methods we currently accept are
PayPal (online credit card and e-check payments), Checks (personal or business) and Money Orders.

A NOTE ABOUT CHECKS: All checks (including e-check payments through PayPal) take approximately 3-4 business days to clear. This time is additional to processing and shipping time. Orders are not processed until all funds are cleared.

A NOTE ABOUT CREDIT CARDS: We cannot take your credit card information over the phone or via email. Credit card payments must be processed through PayPal.
Q: What is your return policy?

A: Please understand that you are ordering a custom item. No refunds will be given after the approval stage. You may, howerer, cancel your order, for any reason BEFORE you return your proofs to us. Please note that in this case, Fruition Designs will issue a refund in the amount of your initial payment less a $75.00 design fee.
Q: What printing methods do you offer?

A:  We offer offset lithography/flat printing, digital, thermography, and letterpress. Each printing method has different charges, with letterpress being the most expensive. For those on a strict budget, we also offer high quality color laser printing.
Q: Do you accept rush orders?

A:  After reviewing the details of your order, we will let you know whether it can be completed within your requested time frame. We charge additional 10% in pricing for rush orders, starting from $50. Any custom work requiring less than eight weeks is considered a rush order.
Q: How far in advance should I order?

A:  For non-custom orders (pre-designed orders: holiday cards, birth announcements, invitations and Mommy Cards) please allow 3 weeks from the final proof approval and payment.
 
As for custom orders (any work that we start from scratch for you):
We are passionate about creating the best possible work for you. Every element is considered when creating your one-of-a-kind invitation/announcement. Only after we have your final approval and satisfaction will we begin crafting your final order.

For this reason, for custom orders, the order process takes approximately 8 weeks for wedding invitations and approximately 4 weeks for birth announcements. We recommend that you submit all elements of your order at least ten weeks before you plan to address your invitations, or generally, 14 weeks before your wedding date. Personalized wedding identity pieces should be ordered at the same time as invitation sets to ensure consistency and availability.

 

  Q: How do you determine your prices?


  A: All of our prices are determined by considering several factors. They include: the color of ink (or inks) used in printing, the weight, color and quality of the paper, the number of paper layers, the addition of accessories such as ribbons and bands, how many folds are required, whether one or both sides of the piece are printed and the complexity of the overall assembly.